Although most people never think about it, sometimes it may be necessary to have access a computer that is physically inaccessible. It is for this reason that there is remote pc software. This software allows people to interact with a computer that is located in another room, or even on the other side of the world, just as they could if it was sitting directly in front of them.
People working in the area of technical support are one group of people that can reap great benefits from this type of software. Historically, technical support occurs verbally over a telephone. The support technician guides the customer through a series of actions that will allow the him to determine the problem. Once the problem is identified, the customer is then given instructions on how to correct the problem. An alternative to this tedious and time consuming process is provided by the use of remote pc software that allows the technician to take control of the customer's computer and repair it himself.
System administrators who are responsible for the maintenance of a large number of computers are another group of people whose jobs can be greatly simplified by having remote access to the machines that they administer. For instance, if all of them need an operating system upgrade, rather than having to physically move from one machine to another, and manually installing the upgrade on each, a single command can be issued that will install it on all of them at once.
Some companies use computer networks that are designed around this idea, with a single computer acting as a server that actually runs all the applications. The employee's use bare bones machines called thin clients. These thin clients run all of their applications on that remote server. Most find that maintaining such a network to be much easier than the maintenance of a traditional one. For this reason, and because of less expensive hardware, these networks have a relatively low total cost of ownership.
People who have a computer at both a home office and their place of business sometimes need a file that is located on the other computer. With software that allows remote access to the other computer, all files area always accessible no matter which one is being used. This also can save time, and money.
A similar situation can occur when visiting others, and you want to share a picture or some other document that is stored on your home computer. Before this type of software was available the only way to share these documents would be to return home and make copies.
Today nearly everyone carries a mobile phone that often is also a music player. There is computer software that allows the streaming of all of the music from your home computer to the phone so don't multiple copies of the files don't have to be made. Video can also be streamed, not only to a phone but to another computer as well.
Remote pc software has been used for decades by universities and government agencies, but now that it is becoming available to the public its use is sure to grow. It can make many of the things you do ever day simpler, and may even save some money at the same time.
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